Infrastructure, Support & Training
Reliable environments and clear IT training built around users, devices and business continuity.
- ›Active Directory & Group Policy
- ›Microsoft 365 & Intune
- ›IT training & user enablement
I’m Mohammed Rahman Ahmed — an IT professional combining infrastructure, security and director-level automation with a current understanding of AI and emerging technology.
Reliable environments and clear IT training built around users, devices and business continuity.
Practical security controls integrated into day-to-day IT operations.
Excel and scripted workflows delivered for director-level reporting and decision-making.
Current with AI and wider technology trends, with a focus on useful business application.
Repeatable tooling that removes manual effort and improves operational consistency.
Structured information designed to make status, risk and action clear.
Built and applied Excel-based scripts and automation at director level, turning recurring manual reporting into structured, repeatable workflows for senior decision-making.
Designed PowerShell and Power Automate workflows to reduce repetitive administration, improve consistency and provide a clearer audit trail.
Developed practical identity and endpoint baselines around MFA, access control, device compliance, patching and recovery.
Built a working Windows lab with DNS, DHCP, users, groups, organisational units and Group Policy for safe testing and troubleshooting.
Practical experience. Modern perspective.
My experience spans technical support, Microsoft platforms, infrastructure, security, automation and reporting. I have delivered Excel scripting and workflow automation at director level, where reliability and clarity matter as much as the technology itself.
I stay up to date with the latest IT trends, including AI, intelligent automation and evolving security practices. Multiple certificates support my knowledge, while hands-on projects turn that learning into practical capability.
I’m always keen to learn something new, test better approaches and build systems that make work simpler, safer and more effective.